SoftBank humanoid robot Pepper serves coffee to customers’ preference at Ginza

Coffee lovers can enjoy free coffee served by Softbank’s humanoid robot Pepper at three of its stores in Tokyo. The humanoid remembers customers’ faces and their preference of coffee for during their next visits to the stores. SoftBank has begun a trial service that will run through Aug 2 and is considering the full-scale robo café service, aimed at entertaining smartphone buyers while waiting. During a press event held at the SoftBank Ginza store last week, Pepper asked a customer, would you like a cup of coffee while waiting?

The simulated customer selected the amount and thickness of coffee using the touch screen of Pepper. While the coffee is brewed, the customers can also register him as friends with the humanoid. The robot can recognize different human faces with a system developed by Microsoft. The system is capable of detecting 27 spots on a human face.

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